Charles Dwyer, and instructor who teaches the class, says "To be effective with people, you have to assume the relationship is asymmetrical, with you accepting 100% responsibility." 

The course begins with the HBDI® to categorize people by the way they process information.  But knowing thyself is only the beginning. The HBDI® will also help you size up others more quickly--crucial for networking and strengthening new relationships. To round out the course, Charles Dwyer and Janet Greco also teach tactics such as active listening and productive conversations.

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