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- Improve creativity and innovation
- Improve customer service and satisfaction
- Improve customer problem solving
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- Increased employee engagement
- Achieved competitive differentiation through Whole Brain®-ed approach to client service
- Increased creativity in client solution approaches
- Improved teamwork
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- Improve creativity and innovation
- Drive business growth through improved ideation and marketing concepts
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- Marketing Leaders
- Sales
- Market Research
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- Number 1 in merchandise sales from promotional campaigns developed through ideation
- Successful rebranding
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- Transform the culture to support sustained growth
- Build companywide commitment to new vision, values and strategic direction
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- Improved financial results
- More effective employee coaching and management programs
- Faster decision making
- Better aligned and more Whole Brain®-ed teams
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- Develop a pack-in title to demonstrate broad appeal of Kinect for Xbox 360
- Develop a game the whole family would enjoy
- Improve and accelerate the game design process
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- Game designers and developers
- Project managers
- Consumers
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- "Kinect Adventures'" brain-balanced game features showcase the broad appeal of Kinect
- Positive consumer and industry reviews
- Over 40% reduction in development time
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- Improve learning outcomes
- Improve learning design
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- Improved assessment scores across all disciplines
- Improved teacher/learner relationships
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- Give students "career accelerating" thinking, problem-solving skills
- Develop confident, innovative community and business leaders
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- Undergraduate and graduate students
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- Potential patents, job offers, start-up funding for students
- Grant to bring curriculum to entire UMaine system
- Framework that can be applied to all aspects of personal, professional life
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- Drive leadership development and effectiveness
- Improve decision making
- Assemble high-performing teams
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- Improved leadership decision making and problem solving
- Increased team effectiveness
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- Value and leverage diversity
- Assemble high-performing teams
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- Improved ability to solve complex problems
- Open culture for ideas leading to more innovative solutions
- Diverse-by-design teams that harness cognitive diversity and focus it towards specific business outcomes
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- Improve customer service and satisfaction
- Drive growth by turning customer service into a competitive differentiator
- Value and leverage diversity
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- Customer Service
- Management
- Professional Staff
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- Number 1 rating in customer satisfaction (Australian Financial Review)
- 13% net growth in new customers
- 20% net growth in retail deposits
- 21% increase in after-tax profits
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- Create one culture through merger of a national and a regional bank
- Minimize turnover, disruptions and retrenchments from M&A process
- Maintain employee morale and commitment to customer
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- Closed 40 co-located branches; no retrenchments or forced transfers
- Reduced staff turnover from 14% to 6%
- Returned $AUD10 million that had been set aside for redundancies
- Increased opening hours with full commitment of staff
- Achieved 86% support for industrial relations agreement
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- Improve communications and efficiency within the management team
- Build better relationships between management and staff
- Support cultural change
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- Improved intra-team communications
- Improved management-staff communications and trust
- Strengthened relationships with the Board of Directors
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- Improve mentoring program
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- 98% of mentor/mentee pairs succeeding (vs. 50%)
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- Value and leverage diversity
- Successfully merge two different organizational cultures
- Improve communications
- Assemble high-performing teams
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- Employees realigned to more appropriate work
- Bridged the gap between two cultures and different levels and types of command
- Improved individual and team work effort
- Improved morale
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- Drive leadership development and effectiveness
- Support transformational change initiatives
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- Nurse and Physician Leaders
- Physicians
- Professional Staff
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- Improved patient and safety outcomes through improved communications, particularly under stress
- Improved processes
- Improved collaboration
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- Drive leadership development and effectiveness
- Accelerate global new leader development
- Decrease costs while maintaining learning quality and outcomes
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- Reduced training delivery costs
- Improved entry- and exit-level participant knowledge
- Increased time available for business-focused application activities
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- Improve customer service and satisfaction
- Improve employee engagement
- Improve cross-functional communication
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- Cultural transformation with increased focus on internal and external customers
- Performance management tied to customer service and teamwork
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- Drive leadership development and effectiveness
- Introduce Value Based Management
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- $10 million in annual savings due to successful transition to Value Based Management using Whole Brain® approach to bring all stakeholders on board
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- Increase revenue and sales team effectiveness
- Reduce learning and development cycle times
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- Reduction in job mastery time for new sales reps from 24 to 7 months
- Increased sales revenue
- Improved results in key sales process metrics
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- Increase revenue and sales team effectiveness
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- Increased sales at a faster pace
- Improved customer and interdepartmental relationships
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- Increase revenue and sales team effectiveness
- Align content and style with reader preferences
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- All Functions
- Customers (Readers)
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- Increase in revenue from $80,000 to $450,000 in two years
- Reduced interdepartmental conflict
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- Improve customer service and satisfaction
- Raise capacity of call center operatives
- Reduce repeat calls
- Increase profitability
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- Inbound and Outbound Call Center Operatives
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- Improved allocation of time to calls based on needs
- Dramatic improvement in satisfaction survey results (Complex Technical Support team scoring 4 out of 4)
- Immediate uptick in sales conversion rates and improvement in dials-to-calls-completed in Outbound Call Center
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- Develop a growth-minded culture
- Improve collaboration and communication
- Build leadership skills to foster and manage growth
- Build foundation for sustainable growth
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- Leaders
- Groups and teams
- Individuals at all levels
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- Major shift to collaborative decision-making
- Increased employee engagement
- Faster, more effective problem solving
- Culture that embraces innovation and different thinking
- Successful growth without the potential drawbacks of scale
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